IT Services

When you make the decision to deploy IT Services from Federated Digital Solutions, it is as close as you can get to having you own internal IT Department.  The quality of service, prompt response and cost conscience approach make our IT services a great choice for any small to medium sized company in the Michiana area.  Having a local IT company that you can count on is a valuable resource especially in production environments when downtime effects revenue.

User Support

On demand remote desktop support via Citrix GoToAssist,
Help Desk – 888-333-6133   Option #6
Help Desk email – allit@fedmed.com
On-site hardware, software support and troubleshooting
Desktop and laptop hardware implementation

IT Services Inquiry

Network Administration

  • Server administration
  • Backup administration
  • Business application deployments maintenance and updates
  • Email administration
  • Printer deployments
  • User administration
  • Hardware inventory management
  • Video and pass card security administration, email administration

Network Engineering

  • Server installations and upgrades
  • Server virtualization implementations and upgrades
  • Virtual Desktop Implementations
  • Firewall administration, remote access, implementation and upgrades
  • Network security, intrusion protection and evaluations
  • Internet service provider management
  • IT policy creation
  • Business application deployments and upgrades
  • Disaster recovery planning and implementations
  • Backup audits
  • Software license administration and compliancy
  • IT planning, direction and strategy